I am running 8. I updated my post to reflect my bad eyesight. Let it load, then simply click the disconnect button. Guaranteed fix if indeed you are using LogMein: The instruction at “0xca” referenced memovery at “0xc” The memory could not be “read”. Remote Control function not working in Win 7 Pro. I also read you have to open a trouble ticket to recieve the patch.

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We get the following error whenever we try to remote control to a device. The mirror driver which was affecting it was the “Bomgar Display Driver” for me a part of the Bomgar Representative console. Then the machine will show up in the scope and my help desk can remote control it. Of course, this will inhibit your remote functionality, so it’s a tradeoff.

I have gone thru every troubleshooting article I can find on here in regards to this issue. I have done this in the past but cannot remember how to accomplish this.

Ivanti User Community : Popular Discussions – Remote Control

The only way I’ve found to remove the mirror driver is either disabling it or totally removing it from Device Manager. I scanned a machine that I had just remoted into and the same ports were listed: BloodyIron 1, 11 Hope this saves some peeps a little diaable.


Every remote console seems to work properly execept the File Transfer button and Remote Execute box are missing while performing a remote control via Direct or Gateway. Run fewer programs at the startup. If you press Alt-Ctrl-Del, it will show that lanfesk user is already logged in.

In the properties window, under Driver tab, click on Uninstall button.


Sign up using Facebook. Windows 7 reported “Mirror drivers don’t support Aero effects” and I was unable to use Aero effects on the machine.

I’m using LANDesk 8. Wednesday, September 30, With this new machine i am unable to remote control any machines. When I try to run this from the remote control viewer, it gives a message that the file was not found.

All Disale have to do to fix it is login with the console and ‘Show Devices’ on the scope. Sign up using Email and Password.

This is where you should normally enable this feature Here’s what that window should look like This is just another example of me not being able to do anything with this Here’s the real error The driver I have llandesk is for remote desktop.


Your computer has been infected by virus and the system does not function properly.

I also read you have to open a trouble ticket to recieve the patch. Email Required, but never shown. There is a program, nltest. I receive the same error message when i try to un- and reinstall the issuser with the following commands:.

There is no guarantee this is the issue, but due to a lack of information from the OP, this seems a logical starting point. I’m at a loss of how to enable it.

RC viewer – Core server name switch. Who knows how I change this wallpaper? Is it possible to get this patch? When i have a look at the agents on the client right click client – properties – agents the remote control agent status is not loaded.

Hello, I hope this is in the right place. Alndesk Software provides integrated, comprehensive solutions enabling IT professionals to solve problems quickly, landesk mirror and easily.