Open the cartridge door. Display estimated ink levels on the control panel On the printer control panel, press the Setup button. You can also open the Printer Toolbox from the Print Properties dialog box. Clean the printhead Follow these steps to clean the printhead from the printer control panel. We were unable to find any drivers for your product. Under Print Settings , click Printer Toolbox.

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Unable to determine warranty status. Learn more about HP’s privacy policy.

Remove all the paper from the tray. Remove the cartridge from the slot. Thus, the warranty has been removed from this product. Already have an HP account? Asia Pacific and Oceania.

An example of a good alignment page. Check the ink levels Empty or nearly empty cartridges can cause alignment failures.

The carriage moves to the center of the printer. One or more of the values entered is not permitted. Javascript is disabled in this browser. Issue While aligning the printer, the error message ‘Alignment failed’ displays alll-in-one the printer control panel.


Reinstall the cartridges with the contacts facing down, and then slide the cartridge into its slot.

HP Photosmart Premium Fax All-in-One Printer series – C

This process can take several minutes depending on the number of warranties being checked. Modify your browser’s settings to allow Javascript to execute.

Press in the tab on the front of the cartridge to release it, and then pull up on the cartridge to remove it from the slot. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Operating System – Windows 7, Windows 8, Windows 8. This product was sold by a third party.

Seeies-c309 Virtual Agent is currently unavailable. The estimated ink levels display.

Javascript is disabled in this browser. Please try again shortly. Example of an estimated ink level chart. If your alignment page does not look like the examplecontinue fxx the next solution. Product has been exchanged: Europe, Middle East, Africa. The control panel displays the estimated ink level of each cartridge.


HP Customer Support – Software and Driver Downloads

Removing and reinstalling the cartridges might help. If these steps resolved the issueyou do not need to continue troubleshooting. Reset photosmarh printer A power reset drains power from the printer and returns the printer to the same settings after restarting. This product was sold by a reseller. Under Print Settingsclick Printer Toolbox. Before you all-in-oje, make sure that the cartridges are compatible with your printer. Service or replace your HP product if you completed all preceding steps.