Thanks for the advice. Thank you for helping us maintain CNET’s great community. Windows XP, Vista, 7, 8, 10 Downloads: I had no problems connecting to the internet until Verizon Fios was installed on Sunday August 30th, As a Gold Certified Independent Software Vendor ISV , Solvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.

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Both boxes are checked: It was bizarre that the computer kept telling me it was working properly, it obviously was not.

Actiontec Combines Ease of Use and Speed with Cutting-edge Wireless N USB Network Adapter

I hired the “Geek Squad” to come look at my system. Sexually explicit or offensive language Spam: Thank you for helping us maintain CNET’s great community. Discussion topics include Wi-Fi setups, Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. They said to contact the computer manufacturer. Attempted to ping a website – no packets exchanged, error message unable to find website. Ensured that the Broadcom network card driver was the most up to date.

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Wireless and Vista issues – with Verizon Fios Actiontec – Forums – CNET

Any further advice would be greatly appreciated, thank you. When I attempt to go wireless it says: The correct password is in the box Key index: I also tried with a dell mini laptop running XP and it also connected.

They pointed the finger at being an issue with Vista since the windows XP computers work. Also please exercise your best judgment when posting in the actionec personal information such as your e-mail address, telephone number, and address is not recommended. Furthermore, installing the wrong Actiontec drivers can make these problems even worse.

How satisfied are you with this response? Public Network – Unidentified Network – Local access only. Please check the name and try a gain.

By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy. Completely Uninstalled Norton including using the Norton Removal tool and calling Norton customer service who accessed the computer and verified the complete removal.

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Did this solve your problem? Proffitt Forum moderator September 1, Thanks for marking this as the answer.

Access Point Network availability: Under the Security tab: No Authentication Open Encryption type: E wireless router Firmware version: Disabling IPv4 by unchecking it If you’re asking for technical help, please be sure to include all your system info, including operating system, model number, and actintec other specifics related to the problem. Bingo that fixed it for whatever reason. Unplugged the router multiple times, waited 5 minutes and plugged it back in.

It was good enough to let me connect to the router, but not to the internet. Track this discussion and email me when there are updates.